Store Policy
Customer Care
Welcome to the online presence of House Ade! We are committed to providing a safe and enjoyable shopping experience for all of our customers. In order to ensure that everyone has a positive experience, we have established the following policies:
1. Exchanges: We understand that sometimes items may not fit or may not be exactly what you were looking for. Therefore, we offer a hassle-free 48 hour exchange policy. If you are not satisfied with your purchase, you may exchange it for another item or store credit within the first 48 hours of the item(s) delivery.
2. Payment: We accept all major credit cards and PayPal. Payment is due at the time of purchase, and we do not offer any financing options.
3. Shipping: We offer free shipping on all orders over $100. Please allow 1-2 business days for processing and an additional 2-4 business days for shipping (if UK standard, for other regions, please refer to shipping).
4. Privacy: We respect your privacy and will never share your personal information with any third parties. ​
Production
Our clothing is not only luxurious but also handmade with the utmost care and attention to detail. We take pride in using only the finest materials to create our designer pieces that are sure to make you stand out from the crowd. Our handmade garments are crafted by skilled artisans who have years of experience in creating beautiful clothing that is both comfortable and stylish. We are committed to providing our customers with the highest quality clothing that is both stylish and durable.
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Please allow 1-2 days for all ready to wear pieces to be dispatched. This is due to some pieces being made to order.
Payment Methods
- Credit / Debit Cards
- Apple Pay
- PAYPAL
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